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Privacy Policy

At Fenix Wings, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

**Information We Collect:**

  1. **Personal Information:** When you visit our website, place an order, or register for an account, we may collect personal information such as your name, email address, shipping address, and payment details.
  1. **Usage Data:** We may also collect information about how you interact with our website, including your IP address, browser type, pages visited, and the duration of your visit. This information helps us analyze trends, improve our website’s functionality, and enhance your browsing experience.
  1. **Cookies:** We use cookies to personalize your experience, track your preferences, and enhance the performance of our website. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain information.

**How We Use Your Information:**

  1. **Order Processing:** We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
  1. **Improving Our Services:** We may use your usage data to analyze website traffic, monitor trends, and gather demographic information. This helps us improve our products, services, and marketing efforts to better meet your needs.
  1. **Communications:** With your consent, we may send you promotional emails, newsletters, or updates about our products, promotions, and special offers. You have the option to opt-out of receiving such communications at any time.

**Data Security:**

  1. We implement a variety of security measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction.
  1. Your payment information is encrypted using secure socket layer technology (SSL) and stored securely in compliance with industry standards.
  1. While we take all reasonable precautions to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

**Third-Party Disclosure:**

  1. We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill your orders, provide services on our behalf, or comply with legal requirements.
  1. We may share your information with trusted third-party service providers, such as shipping carriers or payment processors, to facilitate order fulfillment and payment processing.

**Your Rights:**

  1. You have the right to access, update, or delete your personal information stored in our systems. You can manage your account settings and preferences by logging into your account on our website.
  1. You may also request information about the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data, subject to applicable legal requirements.

**Children’s Privacy:**

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

**Changes to this Policy:**

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

**Contact Us:**

If you have any questions, concerns, or feedback regarding our Privacy Policy or the handling of your personal information, please contact us at care@fenix-wings.com. We are committed to addressing your inquiries and maintaining the highest standards of privacy protection.

**Last Updated: 20th March 2024**

This Privacy Policy was last updated on the date indicated above. Any changes or updates to this policy will be reflected here.