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Shipping

At Fenix Wings, we are committed to ensuring your orders are delivered to you in a timely manner. Please find our shipping policy outlined below:

  1. Delivery Timeframe:
    • Orders will be processed and dispatched within 1-2 business days of payment confirmation.
    • Delivery timeframes are calculated based on the distance between our warehouse in Indore, India, and your delivery address.
  2. Shipping Zones and Estimated Delivery Times:
    • Within 500 Kilometers:
      • Estimated Delivery Time: 4-5 business days.
    • Between 501 Kilometers to 1000 Kilometers:
      • Estimated Delivery Time: 5-6 business days.
    • More than 1000 Kilometers:
      • Estimated Delivery Time: 7-8 business days.
  3. Shipping Methods:
    • We utilize trusted courier services to ensure reliable and timely delivery of your orders.
    • Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your shipment.
  4. Shipping Charges:
    • Shipping charges will be calculated based on the weight of your order and the shipping destination.
    • Any applicable shipping charges will be displayed at the checkout before you proceed with your payment.
  5. Order Tracking:
    • You can track the status of your order by entering the provided tracking number on our website or directly through the courier service’s website.
  6. Shipping Restrictions:
    • We currently only offer shipping within India.
    • Certain products may have shipping restrictions due to their size, weight, or nature. Please refer to the product description for any specific shipping information.
  7. Public Holidays and Force Majeure:
    • Please note that delivery times may be impacted during public holidays or in the event of unforeseen circumstances such as natural disasters or transportation disruptions. We will do our best to notify you of any delays.
  8. Contact Us:
    • If you have any questions or concerns regarding your shipment, please don’t hesitate to contact our customer service team. You can reach us via email at care@fenix-wings.com or through our website’s contact form.

By placing an order with Fenix Wings, you agree to abide by our shipping policy. We appreciate your understanding and cooperation as we strive to provide you with the best possible shopping experience.